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Terms & Conditions

  1. Detailed description of goods and/or services

Positive Ways Investments Pty trading as Diepsak Farm is a business in the  farming/producing industry that produces premium olive oils.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way Fastway couriers or collection at 255 Wimbledon Rd, Blackheath Industrial, Cape Town, 7580.

  1. Return and Refunds policy

The provision of goods and services by Positive Ways Investments Pty trading as Diepsak Farm is subject to availability. In cases of unavailability, Positive Ways Investments Pty trading as Diepsak Farm will refund the client

in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.

  1. Customer Privacy policy

Positive Ways Investments Pty trading as Diepsak Farm shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

  1. Payment options accepted

Payment may be made via Visa and MasterCard credits cards, EFT (bank electronic fund transfer) or through SnapScan.

6, Card acquiring and security

Card transactions will be acquired for Positive Ways Investments Pty trading as Diepsak Farm via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Positive Ways Investments Pty trading as Diepsak Farm separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8 Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9 Responsibility

Positive Ways Investments Pty trading as Diepsak Farm takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10 Country of domicile

This website is governed by the laws of South Africa and Positive Ways Investments Pty trading as Diepsak Farm chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11 Variation

Positive Ways Investments Pty trading as Diepsak Farm may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12 Company information

This website is run by Positive Ways Investments Pty Ltd based in South Africa trading as Diepsak Farm and with registration number 2011/140410/07  and Alexander Jeffery as Director.

13 Positive Ways Investments Pty trading as Diepsak Farm contact details

Company Physical Address: 255 Wimbledon Rd, Blackheath Industrial, Cape Town, 7580.

Email: info@gngolive.co.za  Telephone: 021 907 2301.

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